Feedback

We thank you and appreciate the time it takes to leave any feedback both on our website or by letters.  By receiving your comments we can continue to provide a quality service, and feel it is important to be able to share these with our future customers.

If you would like to leave feedback please click on the Button below and complete the sections to follow.

Thank you.

Chris and his team were recommended to fit a new kitchen for me. They took care of everything, removal, fitting new kitchen, plastering and decorating. This team could not do enough for me and were key in helping me achieve the kitchen of my dreams. I cannot recommend them enough. Thank you Chris for understanding how much this meant to me and for making it stress free.

Sharon Richards, Bedwas

Highly recommend Chris and Mike, they designed and fitted a bespoke Bathroom for myself and I couldn’t be happier with the end result. Very professional and clean, they laid film down on the carpets before they started work and always tidied up after themselves. Would definitely use again and would recommend them to friends and family.

Paul Barnes, Caerphilly

I would highly recommend Chris and his team. They are very professional and nothing is too much trouble. They fitted a new downstairs toilet and checked with me at every stage about fixtures and fittings and it was completed to a very high standard. I would highly recommend them. Thank you, a very happy customer!

Suzanne Whiting, Bedwas

A big thank you to Chris and the Truscon team. They transformed our 1970’s small toilet room and separate bathroom into a seemingly more spacious modern bathroom.Their works included building works, plastering walls and ceilings, tiling, plumbing and electrics all done in a highly professional manner. The works were started and completed at the agreed times and dates. We are very pleased with the results!

John, Hendredenny

Chris and the team fitted my new heating system. Excellent job, very professional, clean and tidy and health and safety compliant with the COVID restrictions. If you are looking for work to be done on your property you will not find a better company that this. Highly recommend.

Darren Farr, Caerphilly

Chris gives value for money on the services his team offer. What makes TPS stand out is attention to detail. I’d recommend Truscon Property Services for any level of building work

Darren Barry

They came recommended and didn’t disappoint! Had a new Worcester boiler, pipe work and new radiator and even put a cupboard up! Arrived on time, left no mess and did a great job. Will be passing on the recommendation and wouldn’t hesitate to use again, thanks both!

Colette Lewis, Trethomas

Truscon have already been working with us for the last almost 2 years on a huge renovation so had no hesitation in asking him to do a smaller job on a property in Cardiff. Another great job thanks Chris & Mike!

Christine, Cardiff

Excellent work from Chris and team their attention to detail is highly recommended and will be telling all my friends about their services

Ann Nott, Caerphilly

Truscon have already been working with us for the last almost 2 years on a huge renovation so had no hesitation in asking Chris to do a smaller job on a property in Cardiff. Another great job thanks Chris & Mike!

Christine Tallon, Caerphilly

Did a good job for me installing a new worcester combi boiler, for a good price and worked around my office hours. What more can you want?

Chris Powell, Cardiff

We would both like to thank Chris for a superb job he made designing, fitting and tiling our new bathroom. All our friends comment how clean and modern it now looks in there and are very impressed. He was clean and tidy and very respectful of our home. Best wishes for the future.

Mr & Mrs Brown, Cardiff

Have been very pleased with the work Chris has carried out in our home last year. This included Central heating & hot water system running off a Rayburn,electrical works and new bathroom and kitchen. Always reliable and helpful throughout. Would be happy to recommend him to family and friends. All the best for 2014

Mr & Mrs Love, Caerphilly

Chris did an excellent job when upgrading our central heating system which required a new boiler and controls plus some replacement radiators. He was respectful of our home, clean, reliable and hard working. We would be pleased to recommend Chris to others.

Mr & Mrs Maynard, Caerphilly

First Class Service !!!

Mr Stephen Scarfe, Quakers Yard

Chris fitted a new bathroom for us. He was very helpful with suggestions, worked very efficiently and finished within the agreed timeframes. We are delighted with all aspects of his work and will highly recommend him to friends and family. We will definitely be using him again.

Huw & Fiona Evans, Cardiff

Thank you Chris and your team, we must say you did an excellent job, and must compliment you on the standard of your workmanship, and the clean & tidy way you left our house at the end of every shift, it has been a very pleasant experience for us, and will certainly use your services again and recommend you to our friends and family. The bath & shower room you fully refurbished and the under floor heating and tiling are all excellent. Regards Bill & Carol

Bill & Carol Phillips, Caerphilly

Called Chris to renew our bathroom as I didn’t have time to do it myself with other work commitments. I must say his quality of work is second to none, attention to detail is spot on and keeps his working area clean and tidy. We are over the moon with the job he did in our bathroom and have already pre-booked him to install a new combination boiler. Would have no problems recommending Chris to anybody looking to improve their home, I work in the trade and only have good reliable workers working in my house and he certainly ticks those boxes! Thanks again Chris and will have lots of work for you when we buy our new house!!

Mr Dale Forward, Risca

We would both like to thank Chris for the excellent job he carried out in fitting and tiling our new upstairs bathroom. Everyone comments how lovely and modern it now looks. He fitted a lovely walk in shower with disabled seat, power shower, vanity style toilet, basin and all the fixtures. The tiling is exactly how we wanted and are so pleased with the finishes result. We will be having Chris back in the future for any further work required. Thank you Chris and your team

Ann & Mike, Newport

EXCELLENT EXCELLENT EXCELLENT! The quality of workmanship and attention to detail were fantastic. Our home dates back to 1660 in parts and Chris fully appreciated the need to be sensitive to the unique ‘personality’ of our home …..and its owners….! Where others have seen problems Chris worked with us to find solutions. He has a great customer focus, excellent communication, and he, Kevin and Wayne were always polite, considerate…unlike the general builders and other workmen we had on site. Chris fitted a new oil Grant vortex boiler, upgraded our central heating with multiple new radiators etc. and also 1st and 2nd fit for our en-suite and utility room. Pipe runs were concealed from view to maintain the conservation and historical context of our home so we have the benefits of modern heating and conveniences without visible unsightly surface mounted pipes etc. Chris was also very knowledgeable regarding other domestic building issues. We would recommend him for any similar work and, if he had been available at the time, we would have had him to fit our wood block floor too. Very happy for Chris to give out our details if anyone wants to view his workmanship or ask any specific questions. We will definitely be back in touch when we are ready to install the new kitchen!

Cathrine Cutts & Paul Llewellyn, Rudry

Absolutely delighted with Truscon. All the staff are professional, friendly, utterly trustworthy and very clean and tidy. The works completed were of a very high standard, in fact immaculate and carried out super efficiently with no hassles, stress or problems. THANK YOU!! CANNOT RECOMMEND THIS COMPANY HIGHLY ENOUGH. Will be calling them in again with another long jobs list. Wont use anyone else in future – that’s for sure. Thanks to all of you at Truscon – Im totally impressed (and that doesn’t happen often!!)EXCELLENT. Regards Claire.

Claire Sandhu, Pontypridd

We couldn’t be happier with the work Chris, Kevin and the rest of the Truscon team did on our kitchen/dinner – absolutely fantastic workmanship. The experience and service right from the beginning was a good, (from quote and dealing with insurance company’s requests). Chris & Kevin are trustworthy, easy to talk to and helped us with everything from the colour of the walls to the right flooring to use. We will definitely be using them again in the future and have already recommended them family and friends Thanks again Kris & Sarah

Kris & Sarah, Caerphilly

We are so pleased with our beautifull new kitchen. From start to finish Chris was extremely helpful and great with idea’s and suggestions of design and money saving tips. The whole process was so stress free. Chris and the team are very clean and tidy and we felt completely happy leaving them to get on whilst we were in work. Have recommended to friends and family. Thankyou for all your hard work. Rachael and Simon

Rachael and Simon, Caerphilly

Thank you Chris for fitting our new Worcester Combi Boiler All work carried out swiftly, clean and tidy also good price. Thanks

Douglas and Maureen, Machen

We would like to thank Chris for the fab job refitting our en-suite, nothing was too much trouble the standard of workmanship is outstanding. Chris is so trustworthy we went on holidays and let him carry on whilst we were away. Came home to a transformed en-suite with nothing left for us to do. Thanks again Chris we have already recommended you to family and friends, will certainly use you again.

Alan & Helen, Caerphilly

Chris re-fitted our en-suite. Amazing service and quality of workmanship!! Lots of good advice along the way and nothing was too much trouble. Highly recommended!!!!!

Steve and Hayley, Newbridge

Several quotes received, Chris & his team were who we chose to install our New Worcester Boiler. Personable, polite, friendly and knowledgeable about the product required. We hardly knew they were here during the installation. Very professional, clean and tidy – proper workman. Would happily recommend!!!! Thanks Chris and your team.

Chris & Mal, Cardiff

Thank you Chris for repairing our central heating system at our farm. We are delighted with your service and positive can do attitude. Many thanks Nigel & Maria

Nigel & Maria Phipps, Newport

Called Chris to repair a combi boiler just in time for the coldest night of the year so far! First class job – Chris went out of his way to fix the problem quickly and thoroughly. It’s now running better than ever. Have already recommended Chris to friends and family, and will definitely be using again!

Antony Hudson, Caerphilly

Many thanks Chris for our transformed downstairs cloakroom! We are extremely pleased with all aspects of Chris’s work, especially his prompt and detailed responses to our queries. Highly recommended!!

Nigel & Julie, Hengoed

We loved the job Chris did on our en-suite bathroom so we just had him back to do our main bathroom. Just as pleased as last time! Great job, lovely finish all round! Thank you

Steve and Hayley, Newbridge

Chris done an excellent job in replacing our boiler and central heating radiators. Thank you for a job well done !!

Jill & Paul, Caerphilly

Many thanks to Chris & his Team for a superb job he carried out in supplying and replacing our Kitchen & Utility & also wood flooring throughout. From planning through to completion nothing was ever too much trouble. Knowledgeable, clean and tidy workers whome, I would have no hesitation in both using again and recommending. Many thanks for an expert job.

Mr & Mrs Jones, Caerphilly

We are both extremely pleased with the standard of work and the commitment of Chris and Michael during the installation of a central heating system, new oil tank and new bathroom suite. Chris explained fully what was required for every aspect of the job, which was refreshing. Their work ethic was second to none and we would certainly call them again for any future work. We can highly recommend them.

Tony Brockett, Ystrad Mynach

Chris & Mike fitted a new bathroom & downstairs w/c for us. The work carried out by Chris was excellent from start to finish. First off he gave us a price list of everything, example photos and total cost. Also there was no demand for payment beforehand. Any mess was cleared up, the work was of a very high standard and nothing was too much for him, doing little jobs that weren’t in the remit. It’s the second time I’ve used Chris, and he’ll always be my first call, if I want any work carried out.

Jim & Fay Moyle, Caerphilly

We are delighted with the new kitchen that Chris recently fitted at our home in Pontypridd. The quality of the installation was excellent throughout and completed with the minimum of fuss and disruption. In this, Chris was ably supported by his assistant Mike and we would like to thank them both. If you are looking for a first class kitchen (bathroom or boiler) installation then please be assured you too will be delighted and we have no hesitation in recommending them.

Mr & Mrs J Thomas, Pontypridd

Just wanted to say a huge thankyou for all the hard work and sublime craftsmanship you have put into turning our ‘Dream Space’ into reality. We absolutely love it! As does our daughter. It’s such a unique multi-functional space to have and will benefit as a family massively fro mthis extra space over the years ahead. Thanks again Martin, Lin and Serenity

Martin and Lin, Caerphilly

We are both so very pleased with the work that Chris carried out at our home when he replaced our bathroom and kitchen. He listened to our needs and wants and carried out and gave us exactly what we required. He was very hard working, clean, tidy, used plenty of dust sheets and cleaned up after him. We would like to thank Chris for all his advice and hard work and would recommend him anytime.

Mr & Mrs Evans, Cardiff

Had our boiler replaced by Truscon and were very impressed with the service and time taken to do the job. Chris came and had a look at what was needed, quoted promptly, arrived when he said they would and did the whole lot in less than a day – including the tidying up afterwards. Especially pleased with the fact that he did all the warranty registration for us too. Would definitely recommend them. Jon & Mon

Jon & Mon, Radyr

Thank you Chris and Mike for renovating our downstairs bathroom beautifully. You take such pride in your work and have done an excellent job to a very high standard. We won’t hesitate to recommend you to family and friends or to call on you again ourselves. Nothing was too much trouble, especially given the considerations and adaptations made for my disabled son. You worked cleanly and efficiently to complete a lovely new bathroom which we are very, very pleased with. Thank you!

Hannah Harding, Caerphilly

Had Chris to install our new kitchen and complete all works involved in the preperation of the room, electrics and plumbing work. We couldn’t be happier with the end result. Work has been completed to a high standard with great communication from Chris throughout the project. No issues when we added extra work or made slight changes and they left our property clean and tidy each day. Would highly recommend Truscon to anyone.

Stuart Aldridge, Bedwas Caerphilly

Chris project managed our two storey extension including garage conversion and garden landscaping. He helped us choose an architect, guided us through the planning process and ensured the building inspector signed off the build at every stage. Chris and Mike completed the interior build/garden work to a very high standard within the timescale promised and on budget. We are absolutely thrilled with the final result and we would go as far to say that Truscon is the best building company we have ever dealt with.

Andy and Sarah, Bedwas Caerphilly

I have nothing but praise to offer regarding the work undertaken by Truscon to replace our old inefficient gas back boiler with a new combi boiler. From the outset, Chris gave sound advice regarding a suitable location for the new boiler, followed by a promptly delivered quotation with a choice of 3 boilers. When asked, Chris gave further advise on the best choice of boiler, and it wasn’t the most expensive one. On the day of installation, Chris and Mike arrived promptly and set about their work with no delay. They took great care to minimise any mess made, and cleaned up thoroughly after themselves. The installation was vey neat and completed with the minimum amount of disruption. I have no hesitation in recommending the work undertaken by Truscon, and will be using their services again for the installation of a new bathroom.

Howard, Caerphilly

Had our garage conversion carried out by Chris at Truscon with a superb, friendly and reliable service. All aspects from conception to completion are dealt with in a highly professional manner. We would highly recommend.

Max Joseph, Bedwas

Having been fully satisfied with a recent boiler installation undertaken by Truscon, we had no hesitation in asking them to quote for a complete Bathroom refit. We were not disappointed, their price was very competitive, and Chris provided lots of very useful advice regarding the design, and what best to purchase. We decided to ask Truscon to proceed with the installation. The work started at 8.30 am on the designated Monday, and was completed over the following weekend. There was the minimum possible disruption, and at the end of each day the work area was cleared. Our final verdict of our new bathroom is that it was installed to a very high professional standard. Well done Chris and Mike. We are very happy, Thank you.

Howard and Sharon, Caerphilly

Chris and his team have undertaken a few jobs for us and all have been to an excellent standard. They always arrive when indicated, have wide-ranging technical knowledge and advice, leave the place very clean and tidy and are extremely personable and trustworthy. A standard of work and approach that I would highly recommend.

Che, Cardiff

Excellent service fitting a new Worcester Bosch boiler, have already recommended Truscon to our neighbours and family. Thank you.

Gareth, Llantwit Fardre

Thanks Chris and Mike for the fabulous job on my bathroom refit. Work done to an excellent standard, was efficient and cleaned up after themselves. They turned when they said they would and stayed all day. Very happy and would recommend Truscon. Thank you.

Jill, Caerphilly

The first thing I should say is that Truscon undertook a very complicated renovation project that many builders were simply incapable of doing. Chris and his excellent and friendly team not only took it on but did absolutely everything that was required in a highly organised, professional and skilful manner with due observance to current building regulations and careful consideration regarding our needs and requirements. Truscon, refreshingly, have the highest regard for customer care and satisfaction, offered sound advice and kept us informed every step of the way. We now have a wonderful new home (which before Truscon came along seemed unlikely) built to a standard we thought we could only dream of. We really can’t recommend them highly enough and will not hesitate to engage Truscon again.

Paul and Carol, Machen